Welcome to Sure2Let. We are a fully compliant letting agency based in Crouch End, North London.
Below you’ll find our key legal information, certifications, and policies, ensuring transparency, professionalism, and peace of mind for all our clients.
1. Redress Scheme Membership
Sure2Let is a proud member of the Property Redress Scheme (PRS), which provides independent dispute resolution between agents and clients.
If you are ever dissatisfied with our service and feel your complaint has not been resolved internally, you can contact the PRS directly.
Membership Number: (Insert number once available)
2. Client Money Protection (CMP)
Sure2Let is a member of the Client Money Protect (CMP) scheme, which safeguards all client funds we hold, including rent payments and tenancy deposits.
CMP Membership Certificate: (Link to your PDF certificate or upload it here)
3. Fees and Charges
In accordance with the Tenant Fees Act 2019, we clearly display all fees and permitted charges for both landlords and tenants.
You can view our current fee structure on our Fees and Charges page.
4. Privacy Policy
Your privacy matters to us.
Our Privacy Policy explains how we collect, use, and protect your personal data in line with the UK GDPR and the Data Protection Act 2018.
Key points:
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We only collect data necessary for our services.
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Your data is never sold or shared with third parties without consent.
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You can request access to or deletion of your data at any time.
For any data-related enquiries, please contact:
📧 info@sure2let.co.uk
5. Cookie Policy
We use cookies to improve your browsing experience, analyse website traffic, and personalise content.
You can read our Cookie Policy for full details and manage your preferences through our cookie banner.
6. Terms of Website Use
By using this website, you agree to comply with our Terms of Use, which outline how you may access, browse, and use our content.
We regularly review these terms to ensure accuracy and legal compliance.
7. Complaints Procedure
We take client satisfaction seriously and aim to resolve any issues quickly and fairly.
If you have a complaint, please contact us in writing at info@sure2let.co.uk.
If you are not satisfied with our response, you may refer your complaint to our redress scheme, the Property Redress Scheme (PRS).
8. Company Details
Company Name: Sure2Let
Registered Address: Woodrope Building, Woodrolfe Rd, Tollesbury, Essex, CM9 8SE
Telephone: 020 8 341 9073
Email: info@sure2let.co.uk
Company Registration Number: (Insert if Ltd company)
VAT Number: (If applicable)
Sure2Let complies with all relevant UK property legislation and follows the professional standards expected of a registered letting agent.
